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Privacy Policy

Last updated: December 12, 2025

1. Introduction

Konty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale software and services.

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

Information You Provide

  • Account registration information (name, email, business details)
  • Payment and billing information
  • Business data you input into the system (inventory, sales, customers)
  • Support communications and feedback
  • Marketing preferences and communication settings

Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (features used, time spent, click patterns)
  • Log files and system activity
  • Cookies and similar tracking technologies
  • Location data (if permitted by your device)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our Service
  • Processing transactions and managing your account
  • Improving our Service and developing new features
  • Providing customer support and technical assistance
  • Sending service-related communications and updates
  • Marketing communications (with your consent)
  • Detecting and preventing fraud or security threats
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as payment processors, cloud hosting providers, and customer support tools.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data privacy and security
  • Regular data backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

  • Account information: Retained while your account is active
  • Transaction data: Retained for tax and compliance purposes
  • Usage data: Typically retained for up to 2 years for analytics
  • Support communications: Retained for up to 3 years

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of how we process your information
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Service. You can control cookie settings through your browser preferences.

  • Essential Cookies: Required for basic Service functionality
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@konty.com
Address: Moskovska 153, 81000 Podgorica, Montenegro
Phone: +38267038553